Community Assistance Program (CAP) Responder

Northwest Fire District is looking for a dynamic individual to join the Community Assistance program to provide on scene assistance during traumatic events
Northwest Fire District offers a great work schedule, competitive pay and benefits package!

Community Assistance Program (CAP) Responder

The Community Assistance Program (CAP) Responder supports the Northwest Fire District in its mission to save lives, protect property, and care for our community by responding to emergency scenes, as requested by first responders, providing guidance, referrals, and support to community members during a traumatic event. The Responder maintains a flexible schedule, which will include on call time and may include evenings, weekends, and holidays.   The Responder will assist with recruiting, training, coordinating, and overseeing CAP volunteers.  The employee is expected to comply with the rules, policies, and procedures as set forth by the District, and to perform other duties as assigned.


  • Assist individuals and family members with their immediate needs and identify appropriate resources.
  • Assist in the evaluation of the operation of the Community Assistance Program (CAP).
  • Maintain CAP vehicle according to Northwest Fire District Policy and Procedures.
  • Respond as requested to calls from Police and Fire.
  • Co-facilitate and plan monthly volunteer meetings.
  • Co-facilitate CAP training of new volunteers and interns.
  • Complete college program required evaluations on unpaid student interns.
  • Conduct event planning for volunteer recognition.
  • Maintain volunteer database, tracking attendance, volunteer hours and eligibility.
  • Monitor and guide volunteers and unpaid student interns.
  • Recruit and maintain pre-determined level of volunteers for CAP
  • Order and maintain volunteer uniforms and supplies.
  • Track calls in daily, weekly, and/or monthly reports.
  • Implement time management of assigned work schedule, providing for adequate response coverage.
  • Periodically review, update, and order brochures and other resources.

Minimum Qualifications at Time of Application Submission

The Hourly range for this position is $24.05 to $26.28, dependent on experience.


  • A Bachelor’s Degree from an accredited college or university recognized by the U.S Department of Education in a related field.
  • A High School diploma or GED with associated experience, education, and training in a program related field.
  • A minimum of two (2) years of community-based work experience with resource navigation with an emphasis in crisis intervention being preferred.
  • Advance computer skills in Microsoft product software.


Driving Position: Class D License

This position requires possession of a valid driver’s license with an acceptable driving record for the pre-employment background check process.

Based on Arizona State Law, upon the date of hire and throughout the period of employment, the employee must present and possess a valid Arizona Driver’s License and maintain an acceptable driving record, see Obtaining a Driver’s License.




Employment Application

To complete the application, you will need your education and entire employment history for the last ten (10) years including contact details, regardless of time in position.

Open until filled.

Questions? Please email

The selection process begins now with the application and following instructions.  If invited to the selection process you must be the most qualified applicant to move forward.  The activities consist of: Interview(s) Job Related Skills Testing and Credibility AssessmentThe applicant will be contacted after each step in the process by email as to their status in the selection process.

If successful, a contingent job offer is made and the following must be passed: drug testing, background checks, driver’s license check, employment reference checks/public record request.

As a federal grant recipient, the Northwest Fire District must maintain a
Drug Free Workplace

Applicant Required Notices

This is an online only application process – faxed or emailed resumes or printed applications will NOT be accepted.

The Selection Process consists of an Interview, Skills Assessment and Credibility Assessment

The Credibility Assessment is based on technology used to assess truthfulness. This assessment is evaluating an individual’s honesty which is one of the District’s core values. This is a pass/fail assessment. The District is interested in measuring your truthfulness in the following areas:

  • Your employment application information. Did you include every job you have had in the last ten (10) years? You will be able to review your application before taking the assessment, and add anything you may have forgotten to include; and
  • Use of illegal drugs (including illegal steroids and abused prescription drugs in the last five years) and marijuana within the past 12 months; and,
  • Criminal history.
What We Offer
Paid Time Off (22 days accrual first year of employment)
Ten (10) Paid Holidays
Tuition Reimbursement (after the first year of employment)
Professional Development Opportunities
Employer SponsoredShared ContributionsVoluntary
Medical - Qualified High Deductible Health PlanDental - Two Plans (to include orthodontia for Adults & Children)Life Insurance (up to $300k, includes spouse)
Life Insurance ($50k)Vision - (to include discounts on Laser Vision Correction)Accidental Death & Dismemberment may include dependents (up to $300k)
Accidental Death & Dismemberment ($50k)
and Accident Travel Plan ($250k)
Arizona State Retirement System (ASRS)Accident with or without Disability may include dependents (includes a Wellness Rider)
Short-Term Disability (up to $1k/per week)Critical Illness with a Cancer Rider
may include spouse
Post Employment Health Plan (qualified health expenses)Deferred Compensation for Retirement
Employee Assistance Program (EAP) Flexible Spending Accounts (health/daycare expenses)
Tuition Reimbursement after first year of employmentLifeLock
Educational Assistance (in house District sponsored certification classes)


The Northwest Fire District is an internationally accredited, award-winning, innovative provider of all-hazards emergency response. We ensure our community receives high-quality and cost-efficient fire, emergency medical, and prevention services. Bordering the City of Tucson and 100 miles south of Phoenix, the Northwest Fire District spans areas of unincorporated Pima County, the majority of the Town of Marana, and touches into areas of the Town of Oro Valley.

The District covers 117,000 residents and 3,500 commercial occupancies over a 140-square mile area. Northwest Fire maintains ten strategically located stations with two new stations slated for construction in the fall of 2018, and two additional stations on the heels of those to keep up with our community’s growth. All of our firefighters are trained as Emergency Medical Technicians or Paramedics. We provide advanced life support (ALS) ambulance transportation for the most injured or ill patients within the District and we’ve been designated by the State of Arizona as a premier EMS Provider. In addition to the full spectrum of fire suppression activity, Northwest Fire manages a Hazardous Material Team and a Technical Rescue Team for swift water, confined space, and rugged terrain rescues. We also provide an expansive schedule of community education programs and support progressive fire prevention codes.

More information is available on


If you’re not already familiar with our community, we’re eager to tell you about the amazing people and unique landscapes that make up the Northwest Fire District. If you’re already in-the-know, it’s a great reminder of what makes the place we call home so unique, special, and unforgettably Southwest.

Our District borders Arizona’s second largest city, Tucson, and spans into the communities of Marana and Oro Valley. Between these municipalities and the areas of unincorporated Pima County that we protect are a variety of urban, suburban, rural and undeveloped wilderness expanses that make up our jurisdiction. The areas where we work include modern, fast-paced and innovative cityscapes as well as undeveloped landscapes that are steeped in culture and history. Both perspectives present scenic views of populated or open spaces found in the deserts of Arizona. We have an amazing mix of high-level business professionals intertwined with genuine cowboys and cowgirls in dust-covered boots and hats.

In addition to the neighborhoods, schools, and businesses where we keep watch, we also protect vast stretches of I-10, the Union Pacific Railroad, Marana Regional Airport, and hiking trails that wander through the Saguaros and traverse into the mountains. Our residents and visitors are sports enthusiasts, high-end shoppers, stargazers, bird watchers, little league coaches, cuisine coinsurers, homemakers, adventure seekers, college kids, retirees and everything in between. Whatever their “thing” is, they all seem to appreciate our Southwest sunsets that are second to none.

There’s so much more to say about our community, but in short, we believe we have it all. What’s more… there’s so much that we know can only be found right here in our backyard. You can read more about the many areas in and around Northwest Fire District through the links below:

Marana  |  Pima County  |  Oro Valley  | Tucson

Share This